News
Cloud Server Issues
The Cloud Servers we currently use, sometimes change "master ip" when rebooted, this invalidates many of licenses "litespeed" included that they need to run. Because of this litespeed spent the evening restarting, coming-up and then stopping when it couldn't license itself. We are talking to both ...
Monthly Inactive Sweeps
We are now sweeping our servers for Inactive Domains. If a domain remains inactive for 28 days, we will suspend that domain in the control panel. We will start to remind users that their domains are inactive on a monthly basis. We will eventually start to delete inactive domains, but that ...
Nameserver IP Change from 1st March
We are retiring two old nameservers and replacing them with two new ones. Old IPs Going are:- 54.37.17.150 and 54.37.72.196 Being replaced with the new:- 54.37.150.189 and 51.75.168.86 They are all currently working now but we will switch off the servers with the old IPs in March. If ...
FASTer Disks
We've added faster disks to all customer hosts, so the I/O limits have been raised, so you will see an improvement for non-cached file access.
LiteSpeed 5.3.6 Upgrade complete
What's in this upgrade? https://www.litespeedtech.com/products/litespeed-web-server/release-log
IonCube Update
Native PHP ionCube 10.3.1 updated to 10.3.2
All customers migrated
Many thanks for your patience, all customers have now been migrated to our new platform.
We are moving platforms
We are moving customers from cloud2 through cloud8 to cloud9 through cloud17 servers. Please note, if your domains nameservers are not set to those provided by us, you will need to switch the address records of your domain when they cease to function. I would suggest therefore that you reduce ...
Updates
ClamAV 0.100.1 updated to 0.100.2 Dovecot 2.3.2.1 updated to 2.3.3 Comodo ModSecurity Rule Set 1.163 updated to 1.182
NodeJS 10 Update
NodeJS 10 has been upgraded from 10.7 to 10.11
Emergency Maintenance
PHP Selector is being repaired currently. Please bear with us. Maintenance completed successfully.
Updates
Nghttp2 1.32.0 updated to 1.33.0 cURL 7.61.0 updated to 7.61.1
Updates
LetSEncrypt Engine updated phpMyAdmin 4.8.2-all-languages updated to 4.8.3-all-languages
Old DNS Nameservers retired today
Remember we're retiring many of our nameservers today. If you are a customer, please visit the following URL for more information. https://clientarea.unixguru.co.uk/knowledgebase/article/217/what-are-your-nameservers-/
Shared Hostig server rebooted at 21:40
Rebooted in less than 5 mins, all systems up and working
Free Wildcard SSL Certificates (*.yourdomain.com)
DirectAdmin has introduced Wildcard certificates through LetsEncrypt, but these are currently only available to users with the "Enhanced" skins.
R1Soft Changes are completed
R1Soft backups should be happening at the correct frequency, however, as always in best practise, check which restore points are available before you attempt anything destructive that you may need to restore later.
Backup Changes
Please note, due to some configuration changes the R1Soft backup system is performing merges, so there are some "missing" backup windows. If You are performing something that might need reverting, it is advised to make a DirectAdmin backup, until we give the all clear that the r1soft backups are ...
Google Authenticator added to Shared, Reseller & Elastic Hosting
If you want to start using Multi-Factor-Authentication of your SSH connections, you can set it up from the command prompt $ google-authenticator and follow the prompts.
Canadian DNS Server is UP
Engineers are about to complete a DNS resync to ensure that the Canadian Server is in sync with the UnixGuru universe.
Canadian DNS server down
We have reached out to the DC (datacentre) where this is hosted to ask why we have lost control of this server. The other 7 DNS servers in our cluster are still functioning as expected.
Root Cause for R1Soft Issues Indentified
We have identified the root cause for the R1Soft backups stopping and so will not need to reboot servers in future to fix this issue. R1Soft has previously recommended a server reboot to fix this issue.
Updates
ClamAV 0.100.0 updated to 0.100.1 cURL 7.60.0 updated to 7.61.0
MariaDB Upgrade to 10.3.8
MariaDB has been upgraded to 10.3.8, this DB introduces lots of new features and it's optimiser allows it to handle random loads better and faster.
Google Chrom to reject Symantec, Thawte, GeoTrust and Rapid SSL Certificates
Here is an article that explains why:- https://www.theregister.co.uk/2018/02/07/beware_the_coming_chrome_certificate_apocalypse/
LVE Issue, cleared by Reboot
A shared server has been rebooted to clear a possible LVE error.
R1Soft stopped working
Some shared and reseller servers have stopped backing up and are being rebooted.
Nameserver Reboots
Our nameservers are being patched and rebooted in sequence. There will be no downtime, but if you are unlucky enough to hit a given nameserver (1 in 8) during the reboot, there will be a delay in resolving the domain.
Updates
DirectAdmin update to 1.531 phpMyAdmin 4.8.1 updated to 4.8.2 Coming soon LetsEncrypt Wildcards
IP Address & Server Updates
We will, in the next few months, undertake to change our servers to the latest technology, as we do every so often. Please note, if your nameservers are not set to UnixGuru's provided nameservers then during these switches, your sites could be down until you have set your nameservers correctly ...
Customer Server Reboots
All customer servers have been rebooted following R1Soft maintenance. Uptime is a Priority, but backups are right up there, and we want to ensure that backups are done automatically like we claim!
R1Soft Service Rebooted
R1Soft Backup Services were rebooted at 12:30 GMT.
LiteSpeed Update
LiteSpeed Webserver has been upgraded to the latest version. There was no downtime.
Paypal Subscriptions have been cancelled
We've cancelled all customers PayPal subscriptions as we switch to "Billing Agreements". So please be aware that PayPal customers accounts will not renew themselves this month, but they will have to start a new billing agreement.
Updates
Nghttp2 1.31.1 updated to 1.32.0 FreeType 2.9.0 updated to 2.9.1
Billing System Core Refactor
We have completed the refectoring of the billing system core, which is now must faster.
Updates
Comodo ModSecurity Rule Set 1.161 updated to 1.162
Billing System Facelist
Some downtime was experienced today on the ClientArea portal and Website whilst we gave it a facelift. I hope you enjoy the new look.
Analytics system upgrade
Our analytics system will be offline for a few minutes this morning.
MariaDB Upgrade to 10.2.13
This was an online upgrade with resulted in approx 2 minutes of outage on each node.
Withdrawal of support for BitCoin for new customers
We have withdrawn the ability for "new bitcoin customers", if you were not already using bitcoin as your method of payment it will no longer be available effective immediately.